Project Setup & Audit
Full audit of rooms, housekeeping, and kitchen. We handle OS&E planning, menu design, OTA setup, and room readiness before the first guest arrives.
Operations Launch
The first 30 days are critical. We provide daily supervision, implement SOPs on the floor, and provide live mentoring to ensure your team is confident.
Training & Systems
We focus on behavior. From grooming and Front Office etiquette to F&B service basics. We conduct department audits and create improvement plans.
Turnaround & Marketing
Full operational audit and menu engineering. We simultaneously launch pre-opening marketing: social media teasers, local tie-ups, and review strategies.
Monthly Advisory
We stay involved. Weekly audits, P&L cost reviews, OTA pricing guidance, and review monitoring to ensure your property stays profitable.
What Owners Get
Hotels don’t fail for lack of vision—they fail when systems and service don’t align. Let's fix that.
What We Need From You
Operational transformation is a two-way street. We bring the expertise, but for this to work, we need a partner, not just a client.
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Transparency & Access
We need full access to your P&L, current contracts, and honest operational history. We can't fix what we can't see.
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Timely Decisions
Momentum is key. When we present a menu change or a hiring decision, we need swift approvals to keep the timeline moving.
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Respect for Systems
Once a new SOP is set, it must be followed. Undermining new systems causes confusion for the staff and kills progress.
"We don't just want to be consultants who send emails. We want to be the operational partners who stand in your lobby and ensure the guest experience is perfect. Give us the authority to act, and we will give you the results."
Executed By Experts
This process isn't run by juniors. It's executed by industry leaders with decades of hands-on experience.
Alka Patta
Systems & Operations
30 years of experience across boutique and mid-scale hotels. The disciplinarian who brings order, clarity, and accountability to day-to-day chaos.
Diana Kaushik
F&B Strategy
35+ years of leadership. From concept creation to banquets and menu engineering. She ensures your food isn't just tasty, but profitable.
Desmond Sequeira
Administration & Setup
3+ decades in India & Gulf operations. The expert in pre-opening setups, property audits, and driving revenue through practical solutions.
Tailored Solutions For
Every Hospitality Vertical
From intimate cafés to sprawling hotel chains, we adapt our strategies to fit the unique DNA of your business model.
Restaurants
Full-service dining optimizations, front-of-house training & kitchen workflow.
Cafés
Optimizing barista workflows, perishable inventory & ambiance.
Hotels
F&B management for multi-outlet properties, room service & banquets.
Bars & Lounges
Beverage program design, high-volume setup & profitability controls.
Cloud Kitchens
Delivery platform integration, packaging & kitchen throughput.
Catering
Logistics planning, large-scale production & event management.
QSR Brands
Speed-of-service analysis, standardization across franchises & scaling.
Why "One Size"
Fits None
Running a high-volume QSR requires a completely different mindset than managing a luxury hotel banquet.
We don't copy-paste strategies. For a Bar, we focus on pour cost and speed. For a Hotel, it's about guest consistency and cross-department communication. For a Cloud Kitchen, it's purely about technology and packaging integrity.
Built around your specific operational DNA, not a pre-made template.
Real Impact By Sector
We don't just give advice; we change the numbers on your P&L statement.
Bars & Lounges
The Win
Problem Solved:
Eliminated over-pouring & theft through automated inventory tracking.
Luxury Hotels
The Win
Problem Solved:
Revamped Room Service menu for speed & comfort, boosting capture rate.
Cloud Kitchens
The Win
Problem Solved:
Optimized assembly line to prevent platform cancellations during peak hours.